Refund Policy
Thank you for visiting and shopping at Frebeat. This Refund Policy outlines our terms and conditions regarding refunds for different types of products and services. Please read this policy carefully before making any purchase.
1. Refunds for Non-Exclusive & Exclusive Beats
All non-exclusive and exclusive beats are non-refundable. Once a beat is purchased, it cannot be returned or refunded. This is due to the nature of digital products, which are susceptible to misuse, copying, or unauthorized use after delivery.
2. Refunds for Custom Beats
For custom beats, we offer a refund if the final product does not meet the customer’s expectations. If you are not satisfied with the custom beat we create for you, you can request a refund. Please contact us immediately, and we will process your request accordingly.
3. Refunds for Audio Mix & Mastering Service
If you are not satisfied with the final result of our “Audio Mix & Mastering” service, you are eligible for a refund. Our goal is to provide a service that meets your standards, so if the work does not meet your expectations, we will refund your payment.
4. Refunds for Custom Songwriting Service
We offer 10 revision opportunities for the Custom Songwriting service. After 10 revisions, we are unable to offer additional revisions or a refund
5. Exceptions and Support
Technical Issues:
In the event that you experience any technical issues with the delivery or download of any digital product, please contact us at [[email protected]]. We will make reasonable efforts to resolve the issue or provide a replacement if applicable.
Customer Support:
If you have any questions or concerns about your purchase, please reach out to our support team at [[email protected]]. We are here to assist you with any issues related to our products and services.
6. Legal Rights
This Refund Policy does not affect your statutory rights under applicable consumer protection laws. It is intended to be consistent with those laws, and nothing in this policy shall limit your rights where applicable.
7. Policy Updates
We may update this Refund Policy from time to time. Any changes will be posted on our website, and your continued use of our site and services after such changes constitutes your acceptance of the updated policy.